Appointments

You can cancel your appointment via the link in your confirmation email or through your Genex Patient account. Please have your confirmation number ready.

You can change the date or time in the My Appointments section of your personal account. Keep your confirmation number handy.

Go to the Appointments section on the website, select a date and time, and follow the on-screen instructions. Save your confirmation number for future reference.

Yes, you can arrange a Home Visit service through our website or by calling our contact centre. For morning collections, we recommend submitting your request the day before your planned visit.