All questions about: Billing & Payment

General Information

Genex accepts the following payment methods:

— Online: via Click and Payme payment systems in the app or on the website. — At the laboratory cashier: cash (UZS), Uzcard, Humo, Visa, and Mastercard. — Bank transfer: for legal entities based on an issued invoice.

Yes, Genex has a social discount programme. Upon presentation of the relevant ID or certificate, a discount is applied to most types of tests. Please confirm the discount amount with the administrator before payment.

Yes, if there is an outstanding balance, Genex reserves the right to refuse service. You will be notified of the debt at check-in — it must be settled before proceeding.

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